We take your privacy very seriously and we’re committed to protecting your personal information online. This statement explains how we collect and use the information which you give us.
Our aim is to safeguard your privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of those who get in contact with us and our stakeholders.
We appreciate that you don’t want the personal information you provide to us distributed indiscriminately and here we explain how we use your personal information and let you know what rights you have regarding its use.
This website is managed on Cuadrilla Resources behalf by PPS Group. Both PPS Group will have access to personal information and data received by the website. PPS Group and are committed to abiding by the principles, standards and guarantees set out in this policy.
In some areas of our website, we ask you to provide personal information that will enable us to enhance your site visit or contact you with information you request or that may be of interest to you, e.g. when you subscribe to our RRS Feed or complete the online contact form.
Examples of your personal information include your name, postal address, phone number and email address.
If you’ve indicated that you’re interested in receiving further information about our activities, for instance arranging a site visit, we may contact you using the information you provide.
You can ask us to stop contacting you at any time by contacting us. We don’t send out random, untargeted emails, known as spam.
We may occasionally share your correspondence with our stakeholders. This includes regulatory agencies, such as the Department of Energy and Climate Change or the Environment Agency, and elected representatives such as Members of Parliament or councillors.
We will not disclose any of your personally identifiable information unless we have your permission or under special circumstances, such as when we believe the law requires it.
We may occasionally use carefully selected agents to process information on our behalf, such as a mailing house to post communications to supporters. Third parties to which we transfer your information are only authorised to use that information to fulfill their contractual obligations to us and will not be permitted to use it for any other purpose. We retain full responsibility for how your personal information may be used by our agents.
We collect information about the date and time in which our web site was accessed and the internet address of the server from which you linked to our site. This may be linked to personal data you have given us. We use this data to improve our site performance and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site.
The accuracy of your information is important to us. If you change email address or if any of the other information we hold is inaccurate or out of date please contact us.
Any information we hold that is incorrect will be amended or deleted promptly. We will give you confirmation of corrections and deletions.
We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.
Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us online and you must understand that you do so at your own risk.
We are also concerned to protect your personal information off-line. We take steps to ensure that access to personal information is restricted to employees who need it. All employees who handle personal information are kept up-to-date on our security and privacy practices. Our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.
We cannot, however, be responsible for the theft, destruction or inadvertent disclosure of your personal information whether we hold it on or off-line.
Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Further information about cookies, including steps you can take to refuse their use, can be found at the Interactive Advertising Bureau’s website www.allaboutcookies.org
Any personal information submitted via our websites is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under the data protection legislation, visit the Information Commissioner’s website: http://www.ico.gov.uk
You have the right under the Data Protection Act 1998, to request details from us of personal information which we hold about you. You can make such a request by email or by post using our contact information. We will take steps to confirm your identity before releasing any information to you. We have the right to charge a small fee for complying with your request. We will respond to your request within 40 days, unless there are exceptional circumstances.
The protection of children is very important to us. If you are under 18, please do not provide us with any personal information.
Children should always ask a parent or guardian for permission before sending personal information to anyone online.
We cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.